No, we do not. You can read more about it in our general terms here.
If your user account is not in use for a longer period of time, it will be removed automatically. If you still wish to get it removed, please log in to your account and create a support ticket. To create one, go to the "Support"-tab, then click "Create Ticket".
It is used to be able to deliver the requested services in accordance with existing laws and rules.
Name, address, email, phone number, personal-ID/ organization number and IP-address.
Our goal is to reply as soon as possible. Depending on the amount of cases, response time may vary. If you contact us by email/Support Ticket we usually reply within a few hours in the case you contact us on a weekday. It may however in some cases take up to 48 hours before you get a reply. We have limited possibilities to reply to cases during weekends. Please note that if you send us another reply with a new message before getting a reply, your case may get delayed internally.
Name ISP has a page where downtime and other issues related to our services are reported. You can find it here. Feel free to save the page in your bookmarks.