DNS

To change name servers on a domain you need to log in to your account and click on "Domains". The next step is to click on the domain that you want to update. Enter the desired name servers in the fields under "Change name servers". Once done, select "Submit". Then go to the cart in the top right corner and follow the instructions to create an order. Note that name server changes may take up to 48 hours. 

To add a DNS-record (like Redirect, A-record, CNAME or MX-record) you need to log in to your account, then select "Domains" and click on the domain name in question. Click on "DNS/ Redirect" to access the DNS-settings for your domain. Under the existing DNS-records you will find a dropdown menu with an "A". Click on it, select the record type you want to add, enter the values and confirm. Please note that you can only insert DNS-records here as long as the domain uses our name servers. 

When you restore an expired domain, all DNS-records that you have previously entered will remain in place. 

To activate DNSSEC, go to "Domains", click on the domain name and then select "DNSSEC". Press the "Activate DNSSEC"-button. It takes up to 48 hours to sign the zone. 

If you don't see the "Activate DNSSEC"-button, it means that we don't support DNSSEC for this top level domain. 

Premium DNS is an additional service where we guarantee 100% DNS availability. You can easily order this by logging in to your account, click on "Add order" and then on "DNS services".

When we have set up the service for you, we complete the order. After this has been done it is entirely up to you when you are ready to do the required change of name servers. When the order has been completed we will provide you with the name servers you are going to change to. We also recommend that you unsign DNSSEC one week before you change them. Please note that this is not a requirement, only a recommendation.

If you want to upgrade from our Standard DNS to Premium DNS, you need to create a new order for Premium DNS. You can order this service through your account by going to "Add order" in the top right corner, Premium DNS will be under "DNS Services". Click on "Add to cart" and enter the domain name for which you want to order the service after that select "Submit". Lastly go to the cart in the top right corner and follow the instructions to create an order.   

If you already have our Standard DNS, you do not need to un-sign DNSSEC before you change the name servers. When we set up the service, some changes in the zone file could be made. 

To create GLUE records, log in to your account, go to "Domains" and select the domain. Enter the name servers under "Change name servers" followed by IPv4-number in the field next to it. (format: xxx.xxx.xxx.xxx where x is replaced by number). Once done, select "Submit" and go to the cart in the top right corner. Follow the instructions to create the order. Please note that changes to GLUE records can take up to 48 hours. 

Yes, that is possible. We have two options, either our Premium DNS or Standard DNS. You can find more information about these services by clicking on "Add order" in the top right corner of the control panel. 

To change name servers on a domain with DNSSEC you first need to disable DNSSEC. Log in to your account and click on "Domains". The next step is to click on the domain that you want to update. After that, click on "DNSSEC" and select "Remove all". Now you will need to wait at least 48h before DNSSEC has been deactivated. Once the domain has been unsigned, you can reopen it in the control panel and enter the desired name servers in the fields under "Change name servers". Once done, select "Submit". Then go to the cart in the top right corner and follow the instructions to create an order. Note that name server changes may take up to 48 hours. 

Once the name servers have been updated you can reactivate DNSSEC by going to "Domains", click on the domain name and then select "DNSSEC". Press the "Activate DNSSEC"-button. It takes up to 48 hours to sign the zone.