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I can not create a new user and it says that I should contact the support?

In most cases, it is because there is already a user registered with this Email address. Please try to reset the password by pressing the Forgotten Password-button located just next to where you pressed to create a new user. If your E-mail address is registered, you will receive an E-mail with a link to reset the password. If you do not get it, please check the spam. If you can’t find it there we ask you to contact our support.

I need an email address connected to my domain, how do I proceed?

In the domain fee email aliases are included with your domain and can be forwarded to your already existing email account. We have a great youtube video which shows how to proceed with creating a mailforward of an email address to another one, in this case Gmail You can also sign up for other email services with a provider of your choice and set up the domain to the correct email servers.

How do I create a user account?

The first step is to press Create account and fill in the information as requested. Then check that the correct data has been entered, then click Create account. When you create a client account, a verification link will also be sent to that email address. For that reason, it is important that you write the correct address when you create your account. Once you receive this email, press the link and your client account will be verified.