Client Area

How do I change my username?

To change your username, you need to contact us through a support ticket. To create one, log in to My Pages, click Support, and then click Create Ticket.

How do I change the password for my user?

To change the password you log in to your user, press Account and then Security. Insert the new password and then the current one. To complete the change of the password you press Save.

How do I terminate my account?

An account can only be terminated completely if there are no active domains, orders or credits in the account. When it's completely empty, contact us through a support ticket. To create one, log in to the client area, press Support, and then Create Ticket.

I've forgotten my account password, how can I retrieve it?

If you have forgotten your password go to the client area and press Forgot your password. Enter your username and confirm. You should shortly receive an email with a link that you press to choose a new password. Please keep in mind that the email does not end up in your spam folder.

How do I know what my username is?

Your username most commonly is the email address used to contact you. If you are still not sure what your username is, feel free to contact our support department.

How do I transfer ownership of my account?

It is not possible to change the owner of an account with us. Instead, you will need to create a new account and transfer any domains to the new account. Please note that the ownership of the domains will not be changed if transferred to another account.

I do not want the newsletter, how do I turn it off?

To no longer receive the newsletter, log in to your account, go to Account and then Settings. In Account settings you can switch off/on "Subscribe to newsletter".