Can I receive the invoice by E-mail?

For enviromental purposes we always send invoices by email. For that reason, always make sure you keep invoicing details up to date.

Where can I find my invoices?

Sign in to the client area, press Economy, and then Invoices. There you can find both paid and unpaid invoices. If you wish to obtain the document with the invoice, press on the invoice number and then click Shareable PDF.

How do I get a receipt for my payment?

If you wish to receive a receipt on a paid order, you can find it by logging in to your user account on our website, press Economy and then Receipts. To obtain the receipt, press the receipt number and then Shareable PDF. If you would like a specification of the payment and how the order was paid, please view the invoice.

How do I change my billing address?

To change your billing address, you start by logging in to your user account, press Account and then Edit billing information. Fill in the new information and confirm. Please note that the new information will appear first on the next invoice and not on existing ones. The invoices will always be sent to the billing address of the account. Please make sure that the information always is updated.

How do I change the currency in the price list?

In case you would like your price list in another currency, please go to Account and then you press Settings. In the field User Settings you can change the currency to SEK, USD or EUR.

Which payment methods do you offer?

We have a few different payment options. Swish (only available with a Swedish bank account), credit card payment, PayPal, and payment through bank transfer and IBANN. Payment through Swedish bank transfer can take a couple of days, while international payments with IBANN can take a few days before they get registered in our system. In the case the order is urgent, we recommend using any kind of direct payment.