Can I receive the invoice by E-mail? 

For environmental purposes we always send invoices by email. For that reason, always make sure you keep billing details up to date. By default the invoice will be attached in a link inside of the email. If you wish to receive it as a PDF instead, please contact our support.  

Where can I find my invoices? 

Sign in to the client area and go to "Economy", then "Invoices". There you can find both paid and unpaid invoices. If you wish to obtain the document with the invoice, click on the invoice number and then select "Shareable PDF". 

How do I get a receipt for my payment? 

If you wish to receive a receipt on a paid order, you can find it by logging in to your user account on our website, then go to "Economy" and click on "Receipts". To obtain the receipt, click on the receipt number and then "Shareable PDF". If you would like a specification of the payment and how the order was paid, please view the invoice instead. 

How do I change my billing address? 

To change your billing address, you start by logging in to your user account, then go to "Account" and click on "Edit" next to billing information. Fill in the new information and confirm. Please note that the new information will only be used on new invoices, existing invoices will retain the old information. The invoices will always be sent to the billing address of the account, primarily the email address. Please make sure that the information always is updated. 

How do I change the currency in the price list? 

In case you would like your price list to be displayed in a different currency, please click on your username in the top right corner, then select "User profile". Under "Settings" you can change the currency to SEK, USD or EUR. 

Note that this does not change what currency you are billed in, only the currency used to display the prices.  

Which payment methods do you offer? 

We have a few different payment options. Swish (only available with a Swedish bank account), credit card payment, PayPal, and payment through bank transfer and IBANN. Payment through Swedish bank transfer can take a couple of days, while international payments with IBANN can take a few days before they get registered in our system. In the case the order is urgent, we recommend using any kind of direct payment.